In short, the collars work. Anytime I've had a fault I have recieved a replacement promptly, the email customer service is very efficient.
All good product works as my previous purchases
Great collar they should put up a video link on how to link it to remote.
Great collar keeps my dog in off road easy to train
Great product excellent service ⁶
Bought a dog collar from western pet products and it has worked great for me. Great product.
I received the spare collar within 24 hrs of ordering. Thank you Amy. It connected immediately with the base station and is working 100% effectively for our Cavachon dog. Very durable easily operated device. Very prompt/professional service and I would highly recommend this wonderful Irish company. Thank you
Great product keeps little dogs in n they easily learn there boundary great as it charges no batteries running out
It great it works very good
I'm delighted with the extra collar I bought! Price wise, it is definitely value for money. I received it the following day after ordering it. It keeps my second puppy safe within the confines of my garden and gives me peace of mind knowing she has freedom to run around safely. I will certainly be telling my friends about my experience with your company!!!
It keeps my dog safe and secure
It is brilliant , stops my dogs from straying out on the road ,wouldn't be without it
Excellent collar ,and such good staff to deal with
Great item, plug and play, keeps the dog in the yard.
Collars great , and a great service and staff
We had an issue with one of the collars and it was sorted very quickly, excellent service - even though I couldn't get anyone on the phone when I emailed they replied straight away and we had extra collar the next day.
Brilliant company to deal with. Received product within a day of ordering, worked perfectly. This is my 2nd time ordering for them as I needed to extra collars to go with my first order. I have dogs who think every field is theirs and these collars have been a lifesaver.. 100% recommend
Fantastic product keeps dogs safe in their compound
I had previously bought the full kit but then the collar broke after a couple of years, This is not a criticism of the product as our dog is a strong animal and would be getting himself into all sorts of scrapes. Delighted though to be able to replace the collar on its own and not have to buy a whole new kit. I contacted Western Pets about this and they were very helpful and sent me the link to buy exactly what I needed and it was delivered promptly. The only down side was looking at my poor dogs face on those couple of days that he wasn't free to wander within the 100 metres and so had to be confined to a much smaller space.... He wasn't happy. It's a great system and I for one am delighted that I know our dog can wander within the distance I permit and yet he won't get lost.
Customer 3 years now. Anytime I need an item replaced or assistance I get a quick response that's always on the money. Great service and staff.
Efficient delivery and fast delivery
It works for us happy out
Great customer care
Very good service and fast delivery.
Easy to use and keeps my dog within the garden.
Very satisfied with my new collar and staff very helpful
Great service, fast delivery
I like the idea of a wireless dog collar, easy to set up and no wires to be put around boundary of home. Any problems I had western pet products sorted out asap which is a great service. I have no problem recommending this collar.
Great company and product - after sale support was very good!!
Everything worked perfectly.
I purchased this collar for my dog. I initially had a few issues with it as dog wasn't getting a shock near boundary. I emailed the company for advice, they replied straight away saying they would send me a replacement collar which arrived within days. I was pleased with the service and communication. The system is working well now
Yes very pleased with the collar and prompt delivery too
Great product and service... had a problem with second collar pairing and was sent a new one straight away no problem! Great to be able to let the dogs out and know they are safe.
Great product, fast delivery.
Have two dogs a 7 year old Dalmatian and a year old Wolfhound Our Dalmatian was fitted with the collar last year after repeatedly failing to keep her within her own garden despite having over an acre of space and daily walks. We’d hoped that the Wolfhound would follow by example and stay within the garden with the Dalmatian but the barking of the neighbours dog was too much to ignore and she started leaving our garden heading across the road for a play day so collar number two was purchased. A quick in line purchase and the problem was solved. Happy Days
Safe, easy to use, no set up required. Definitely feel reassured that the dogs can't run out onto the road now.
Absolutely brilliant product
Great product and service. One thing if we could develop an anti chew part as my dogs know that if they bite through it they break it!! Just a thought
It’s really good stopped my dog from roaming
I was initially happy with my original product witch was the full set of collar and signal unit. Unfortunately I had to replace the collar unit as the switch failed after 8 months. I feel this should have least lasted 12. Other than that it works fine. We have a big yard and the wireless product suits us. If you are limited the wired product works better . I find the signal is effected by why may reduce signal strength like walls etc. but overall it’s works and stops our dog getting onto the road.
She learned very quickly with basic training where the barrier is.
Collar matched perfectly to electric unit I had. Delighted with it. No hassle pairing it and most importantly it is 100% reliable. Thanks very much!
A great company to deal with.Delivery is fast. So helpful if you have any questions aswell. Couldnt recommend them enough.
Very happy with product, guys at western pets very happy to help me 'add' additional collar, very pleased and good value
Fabulous service. The time of delivery from ordering was 48hours, where I was constantly being updated on the progress of my order.
The product arrived in perfect order and I recwives a follow up email to ask if all was perfect with the product.
I cannot over emphasise how brilliant the service was and the product is fantastic.
Very quick delivery. Definitely brilliant customer service !
Fantastic piece of equipment. We have 2 collars on our 2 dogs and never have an issue with them running off.
Great service from the lads at all times
Delighted with new collar for our dog, also great customer service. I would highly recommend Western Pet Products